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Orthopaedic News

As world-renowned experts in all aspects of orthopedic medicine, Florida Orthopaedic Institute physicians are often featured in the news media. Bookmark this page and check back often to see the latest news stories on Florida Orthopaedic Institute and its highly skilled team of orthopedic experts. Click here to view our complete video library.

Local High School Athletes Awarded ‘Athlete of the Week’ Honors by Florida Orthopaedic Institute

By | Athlete of the Week

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March 18, 2019
BY: Florida Orthopaedic Institute

Local High School Athletes Awarded ‘Athlete of the Week’ Honors by Florida Orthopaedic Institute

Tampa, FL – Mar. 18, 2019 – Florida Orthopaedic Institute (FOI) is pleased to announce Jakob Weisgal and Madalyn Finstein, from Tampa Bay Technical High School and Middleton High School respectively, as the ‘Athletes of the Week’ for the week ending March 15th, 2019.

A senior wrestler at Tampa Bay Tech, Weisgal was nominated by his head coach, Edward Bayonet, for his passion and determination to help his team advance.

“Jakob has always had the heart of a captain,” Bayonet said. “His love and knowledge for our sport has always been at a high level. He suffered many injuries every year he wrestled, but did not let them stop him. He would be back, the next day in some cases, continuing to motivate and encourage others around him. After recovering from another injury, Jakob was able to advance to Regionals. His name will be one that this team will echo for a long time.”

As one of the captains for his team, Weisgal seeks to make a lasting impact on his team that will remain long after he graduates.

“Wrestling is unlike any other team sport,” Weisgal said. “Once a wrestler is on the mat, it is just him and his opponent. This requires dedication and fortitude. I would like to prove to myself, and to a few others, that I have the willpower to finish my fourth season strong. I want to leave TBT knowing that the wrestling program is solid and that I contributed, especially this year. I hope that I will have acted as support for the underclassmen too.”

Finstein, a volleyball phenom at Middleton, was nominated by head coach Robert Dodson for her tenacious commitment and relentless drive for success.

“Madalyn has climbed to the top to become a team leader in kills, blocks, served aces and total attack attempts,” Dodson said. “It is that dedication, to what she does and how she is, that other girls see. Even upperclassmen look up to what she does. On top of her play on the court, Madalyn currently has a 4.0 un-weighted GPA in a combination of honors, AP and STEM courses where she is studying bio-medical sciences. Madalyn is the epitome of a team player in every aspect and I could not be more proud to be her coach.”

Pursuing goals of getting stronger both physically and mentally, Finstein knows what it will take to triumph.

“Strength is a valuable trait to have,” Finstein said. “Being mentally tough will benefit me by making me a better leader, teammate, athlete and person. Having that grit associated with mental strength will also help me reach other future goals. I am going to accomplish this by working harder than anyone. This means sacrificing my mornings and afternoons to get on the court or in the weight room to train. I will have to learn to keep pushing no matter how tough it gets and trust in my love for volleyball.”

Amidst the obstacles that high school athletes face on a daily basis, both Weisgal and Finstein advocate for being true to yourself and to not sweat the little things.

“I’ve learned to be myself,” Weisgal said. “And that people will accept me or they won’t. Either way, I’ll be okay. I would tell incoming freshman to get involved in what feels right to them. High school is only four years. It can be a great four years depending on how you choose to live it.”

Finstein continued, “The best advice any coach has ever given me is ‘Next ball.’ In sports, you make mistakes. Not every hit is a kill and not every pass is perfect. To me, ‘Next ball’ means that you should not dwell on the past when the future is right in front of you. It inspires me to make the next play better than the last. Love the game and play for the athletes standing next to you. Sacrifice the ME for the WE.”

Florida Orthopaedic Institute’s Athlete of the Week campaign is designed to focus on student-athletes, recognizing them for their hard work and dedication both on and off the field. The Athlete of the Week award can be earned by displaying one of the following characteristics:

Team Player: Athletes who are nominated for excellence in team play are chosen by a coach who feels the athlete does his or her best to put direction into action, makes a significant contribution to the team and continuously works to improve his or her skills, attitude and training.

Leadership: Athletes who earn the award in recognition of excellent leadership must exemplify strong relationship building skills, show excellent initiative and serve as role models for his or her peers.

To view last week’s award winners, please follow this link.

Florida Orthopaedic Institute

Founded in 1989, Florida Orthopaedic Institute is Florida’s largest orthopedic group and provides expertise and treatment of orthopedic-related injuries and conditions, including adult reconstruction and arthritis, chiropractic services, foot and ankle, general orthopedics, hand and wrist, interventional spine, musculoskeletal oncology, orthopedic trauma, physical medicine and rehabilitation, physical and occupational therapy, sports medicine, shoulder and elbow, spine and chiropractic services, among others. The organization treats patients throughout its surgery centers in North Tampa and Citrus Park, two orthopaedic urgent care centers in South Tampa and Brandon, and 9 office locations in Bloomingdale, Brandon, Citrus Park, North Tampa, Northdale, Palm Harbor, South Tampa, Sun City Center and Wesley Chapel. For more information, please visit: FloridaOrtho.com and ‘like’ us on Facebook: facebook.com/Florida.Orthopaedic.Institute.

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Leto Athletes Awarded ‘Athlete of the Week’ Honors by Florida Orthopaedic Institute

By | Athlete of the Week

Patch

March 12, 2019
BY: Florida Orthopaedic Institute

Leto Athletes Awarded ‘Athlete of the Week’ Honors by Florida Orthopaedic Institute

Tampa, FL – Mar. 12, 2019 – Florida Orthopaedic Institute (FOI) is excited to announce Skyler Gill and Anthony Torres from A.P. Leto High School as the ‘Athletes of the Week’ for the week ending March 8th, 2019.

Gill, a softball senior, was nominated by Athletic Director, Babita Artabasy, for overcoming adversity and excelling through perseverance.

“Skyler transferred to Leto from Plant City in October after experiencing some rough situations,” Artabasy said. “After overcoming her obstacles, she has been excelling at Leto ever since. She had 15 strikeouts against Tampa Bay Tech on 2/21. ”

Gill has set tremendous goals for herself and believes in the value of a good work ethic to achieve success.

“My athletic goal this year is to get a scholarship at one of the colleges that have an interest in me,” Gill said. “On the other hand, my personal goals are to become a better teacher and leader. I have set these goals for myself since the beginning of my softball career. Being a talented player doesn’t make you the best player if you fail to work hard and help lead your team. My dad always told me that ‘hard work beats talent when talent doesn’t work hard’. I have always dreamed of furthering my softball career to the collegiate level and I pray and work hard every day so that I don’t let that dream slip through my fingers.”

Artabasy also nominated junior soccer player Torres, for being a multi-faceted athlete and being flexible with his roles on the field.

“Anthony was asked to play a position this year that he hadn’t in the past,” Artabasy said. “He has accepted this with open arms and has been a great asset to the team. He is also a straight ‘A’ student.”

Moving to Florida from Cuba more than a year ago, Torres acknowledges the barriers he faces to both academics and athletics. He chose to meet those barriers head on and pursue his ambitions.

“I started playing soccer at six years old on the streets of Cuba,” Torres said. “My dream has always been to be part of a team. There weren’t many teams in Cuba. After moving to Florida and learning that my school had a team, I immediately wanted to join and would do anything possible to make it happen. I realize that I can use the opportunities I have now to help me get into college and get a great education. I want to continue to play soccer on a collegiate level.”

Torres and Gill both advocate for pushing boundaries and never settling when success is right around the corner.

“If you want to be or do something special,” Torres said. “You have to work hard at it every day. You cannot give up if things get tough. You have to try ever harder! In the end, hard work will pay off.”

Gill finished, “’You didn’t come this far to only come this far.’ To me, this quote means that you did not work your butt off to get to a place or goal just to plateau after achieving what you thought you couldn’t achieve. I believe that you should never settle for where you are and you should always strive to be better than who you were yesterday.”

Florida Orthopaedic Institute’s Athlete of the Week campaign is designed to focus on student-athletes, recognizing them for their hard work and dedication both on and off the field. The Athlete of the Week award can be earned by displaying one of the following characteristics:

Team Player: Athletes who are nominated for excellence in team play are chosen by a coach who feels the athlete does his or her best to put direction into action, makes a significant contribution to the team and continuously works to improve his or her skills, attitude and training.

Leadership: Athletes who earn the award in recognition of excellent leadership must exemplify strong relationship building skills, show excellent initiative and serve as role models for his or her peers.

To view last week’s award winners, please follow this link.

Florida Orthopaedic Institute

Founded in 1989, Florida Orthopaedic Institute is Florida’s largest orthopedic group and provides expertise and treatment of orthopedic-related injuries and conditions, including adult reconstruction and arthritis, chiropractic services, foot and ankle, general orthopedics, hand and wrist, interventional spine, musculoskeletal oncology, orthopedic trauma, physical medicine and rehabilitation, physical and occupational therapy, sports medicine, shoulder and elbow, spine and chiropractic services, among others. The organization treats patients throughout its surgery centers in North Tampa and Citrus Park, two orthopaedic urgent care centers in South Tampa and Brandon, and 9 office locations in Bloomingdale, Brandon, Citrus Park, North Tampa, Northdale, Palm Harbor, South Tampa, Sun City Center and Wesley Chapel. For more information, please visit: FloridaOrtho.com and ‘like’ us on Facebook: facebook.com/Florida.Orthopaedic.Institute.

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Sickles High School Athletes Awarded ‘Athlete of the Week’ Honors by Florida Orthopaedic Institute

By | Athlete of the Week

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March 7, 2019
BY: Florida Orthopaedic Institute

Sickles High School Athletes Awarded ‘Athlete of the Week’ Honors by Florida Orthopaedic Institute

Tampa, FL – Mar. 7, 2019 – Florida Orthopaedic Institute (FOI) is pleased to announce Luke Hill and Adria Darr from Sickles High School as the ‘Athletes of the Week’ for the week ending March 1st, 2019.

Hill was nominated by Head Wrestling Coach, Terry Brockland, for going above and beyond for his team in the off-season.

“Luke did a great job over the off-season, leading a young team by example,” Brockland said. “He made all of our club practices and went to many off-season tournaments. He offered rides to teammates who could not attend otherwise. Luke did a great job leading kids at summer camp. He is a straight A student taking five AP classes. He went 5-0 to start the season at the Freedom Six-Way wrestling tournament. ”

Hill acknowledges that commitment and preparation conquers all when it comes to training for a match.

“Almost every single day of the week,” Hill said. “I am either wrestling, practicing or reviewing my previous matches in order to better myself as a wrestler and an all-around athlete. By doing this, I am able to be better prepared for my matches and achieve what many other wrestlers don’t realize is possible. This comes from putting in the extra work.”

Darr was nominated for the Athlete of the Week award for being an outstanding leader. A senior at Sickles High School, she has won four consecutive state titles in the FHSAA Cheer Competition. She is also the Student Body president and the recipient of the Anne Frank Humanitarian Award.

Overcoming setbacks and maintaining inner strength are two aspects that Darr believes are vital to finding success.

“Adapting to stressful conditions is an integral part of being a teenager,” Darr said. “As an athlete, physical limitations can often seem life changing, but not for me. When I broke my foot during the summer between my sophomore and junior year, my position on the team could have been easily threatened. However, my healthy outlook, positive perspective and self-discovery allowed me to accept that this change was only temporary. I continued to cheer from the sideline. Even in a cast!”

Hill and Darr both believe in hard work, especially in the classroom, and persevering through constant motivation.

“If I was to recommend one thing to any athlete, it would be to pay attention to their grades,” Hill said. “Put the work in to ensure you don’t fall behind. The last thing you want is to miss a practice or game due to poor academic performance.”

Darr continued, “If you fall seven times, stand up eight. It takes determination and hard work to be successful, but it is that drive that is most important. The hunger needs to be present in all of us. Being a good role model creates the synergy necessary to develop that hunger to work hard, stay dedicated and push the limits to win!”

Florida Orthopaedic Institute’s Athlete of the Week campaign is designed to focus on student-athletes, recognizing them for their hard work and dedication both on and off the field. The Athlete of the Week award can be earned by displaying one of the following characteristics:

Team Player: Athletes who are nominated for excellence in team play are chosen by a coach who feels the athlete does his or her best to put direction into action, makes a significant contribution to the team and continuously works to improve his or her skills, attitude and training.

Leadership: Athletes who earn the award in recognition of excellent leadership must exemplify strong relationship building skills, show excellent initiative and serve as role models for his or her peers.

To view last week’s award winners, please follow this link.

Florida Orthopaedic Institute

Founded in 1989, Florida Orthopaedic Institute is Florida’s largest orthopedic group and provides expertise and treatment of orthopedic-related injuries and conditions, including adult reconstruction and arthritis, chiropractic services, foot and ankle, general orthopedics, hand and wrist, interventional spine, musculoskeletal oncology, orthopedic trauma, physical medicine and rehabilitation, physical and occupational therapy, sports medicine, shoulder and elbow, spine and chiropractic services, among others. The organization treats patients throughout its surgery centers in North Tampa and Citrus Park, two orthopaedic urgent care centers in South Tampa and Brandon, and 9 office locations in Bloomingdale, Brandon, Citrus Park, North Tampa, Northdale, Palm Harbor, South Tampa, Sun City Center and Wesley Chapel. For more information, please visit: FloridaOrtho.com and ‘like’ us on Facebook: facebook.com/Florida.Orthopaedic.Institute.

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If You Have Pain Behind the Knee, Here’s What It Could Mean

By | News

If You Have Pain Behind the Knee, Here’s What It Could Mean

Reader’s Digest

BY: Emily DiNuzzo

First, Elevate the Pain

Pay attention to the type of pain you experience since some causes for pain behind the knee warrant a trip to the emergency room. Miho Tanaka, MD, associate professor, Department of Orthopaedic Surgery at the Johns Hopkins Hospital says to watch out for blood clots, numbness and weakness in the leg, and fevers and redness associated with swelling. Blood clots should be quickly evaluated, and tingling or numbness that makes it hard to walk are also a sign to go to the ER, Dr. Tanaka says. Although swelling in the knee has many causes, in rare cases, it could be a sign of an infection, so it’s a good idea to seek immediate care. Steven Lyons, MD, for Florida Orthopaedic Institute, adds knee pain experienced after a major trauma like a fall or a car accident are also appropriate times for an ER visit. If the knee pain lingers longer than a week or two without any prior injury, Dr. Lyons recommends visiting a doctor instead.

Meniscus Tear

According to the American Academy of Orthopaedic Surgeons, meniscus tears are among the most common knee injuries. The meniscus act as “shock absorbers” between your thigh and shinbones. Someone with a torn meniscus might feel a “pop” along with pain, stiffness, and catching or locking the knee, according to the academy. Here are the 9 best moves to end knee pain.

Arthritis and Gout

Arthritis and gout, inflammatory arthritis, could cause pain behind the knee as well as a few other types of arthritis. Osteoarthritis is the most common type and breaks down the cartilage or cushioning between joints, according to the Arthritis Foundation. Psoriatic arthritis also contributes to knee pain as well as autoimmune diseases such as lupus and rheumatoid arthritis, according to the National Psoriasis Foundation and Johns Hopkins Medicine.

Baker’s Cyst

It’s named after the surgeon who first described it, William Morrant Baker. Dr. Lyons explains a Baker’s cyst as a collection of fluid that goes from the front of the knee to the back of the knee and is accompanied by arthritis or a meniscus tear. Dr. Tanaka adds a Baker’s cyst is often a sign of an underlying knee problem and can be quite uncomfortable. “This will typically go away with management of the underlying source of the swelling; treating the arthritis, etc.,” she says. These are the 9 proven knee pain treatments you kneed to know.

Calf or Hamstring Stain or Cramp

Sudden activity and overuse are two leading causes of pain behind the knee due to a calf or hamstring strain or cramp, according to Dr. Tanaka. Movements that require pushing off or severe knee bending cause this calf and hamstring pain, respectively. “Both can be managed with ice, rest, gentle stretching and anti-inflammatories; however, one should seek care if there is swelling or persistent pain associated with this to rule out blood clots,” Dr. Tanaka says. Dr. Lyons adds that although an orthopedist could treat this, if you can’t bear weight on the knee or are at risk of falling, then it’s time to go to the emergency room.

Jumper’s Knee

Jumper’s knee is an “overuse injury,” according to the Nemours Foundation. For example, athletes and kids are especially at risk of injuring this chord-like tissue when repeating irritating movements like jumping, hard landings, or changing directions too quickly. These movements could all cause strains, tears, and damage to the patellar tendon, also known as jumper’s knee, per Nemours Foundation. Pain, stiffness, and even weakness are a few symptoms of this injury. A doctor might simply prescribe rest and ice or surgery, in rare cases. These are the 6 hidden muscles that could be causing you pain.

Ligament Injuries

Various ligament injuries could contribute to behind the knee pain. This includes a partially or entirely torn ACL (anterior cruciate ligament) or MCL (medial collateral ligament), according to VeryWell Health. ACL tears are common with athletes. The ligament tears or stretches while twisting with planted feet. MCLs tear when something strikes the outside of the knee, forcing it to buckle. Along with many other knee injuries, both require the RICE treatment approach: rest, ice, compression, and elevation to reduce both pain and swelling, according to Mayo Clinic. Next, check out 24 secrets pain doctors won’t tell you.

Florida Orthopaedic Institute Announces New Orthopedic Surgeon

By | News

FOR IMMEDIATE RELEASE:

Media Contact
Donna Bossuyt
(813) 480-4591
dbossuyt@floridaortho.com

FLORIDA ORTHOPAEDIC INSTITUTE ANNOUNCES NEW ORTHOPEDIC SURGEON

Tampa, Fl. – February 28, 2019 – Florida Orthopaedic Institute (FOI) announces the recent hiring of Dr. David M. Donohue to its practice of more than 40 fellowship-trained physicians. Dr. Donohue is an orthopedic surgeon who is fellowship trained in orthopedic trauma and adult reconstruction and arthritis.

“Dr. Donohue brings a wealth of experience and understanding of trauma and adult reconstruction solutions that will allow us to extend our arthritic services to patients,” says Dr. Roy Sanders, president and chief medical officer of Florida Orthopaedic Institute. “We’re delighted to have him join our growing team.”

After his residency at the University of South Florida, Dr. Donohue went on to complete his Orthopedic Trauma Surgery fellowship at Harborview Medical Center. He obtained his second fellowship in Adult Reconstruction and Arthritis Surgery upon returning to Tampa.

“Florida Orthopaedic Institute is unique,” Dr. Donohue said. “This is because of our affiliation with the University of South Florida and our commitment to the education of medical students, residents and fellows. In addition to providing conscientious patient care, my goal is to further the academic pursuits of our group and the university in orthopedic trauma and adult reconstruction.”

Dr. Donohue has contributed to several published chapters and peer-reviewed articles regarding topics such as treatment of infection, biomechanics, orthopedic trauma and computer navigated assistance. He has also given lectures nationally pertaining to orthopedic trauma repair. Among others, Dr. Donohue is a member of the Orthopaedic Trauma Association (OTA), the American Academy of Orthopaedic Surgeons (AAOS) and the Foundation for Orthopaedic Trauma (FOT).

Dr. Donohue began seeing patients February 25, 2019 at the Brandon, North Tampa and South Tampa offices in the Tampa Bay area.
Florida Orthopaedic Institute

Founded in 1989, Florida Orthopaedic Institute is Florida’s largest orthopedic group and provides expertise and treatment of orthopedic-related injuries and conditions, including adult reconstruction and arthritis, chiropractic services, foot and ankle, general orthopedics, hand and wrist, interventional spine, musculoskeletal oncology, orthopedic trauma, physical medicine and rehabilitation, physical and occupational therapy, sports medicine, shoulder and elbow, spine and chiropractic services, among others. The organization treats patients throughout its surgery centers in North Tampa and Citrus Park, two orthopaedic urgent care centers in South Tampa and Brandon, and 9 office locations in Bloomingdale, Brandon, Citrus Park, North Tampa, Northdale, Palm Harbor, South Tampa, Sun City Center and Wesley Chapel. For more information, please visit: FloridaOrtho.com and ‘like’ us on Facebook: facebook.com/Florida.Orthopaedic.Institute.

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Plant High School Students Awarded ‘Athlete of the Week’ Honors by Florida Orthopaedic Institute

By | Athlete of the Week

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February 26, 2019
BY: Florida Orthopaedic Institute

Plant High School Students Awarded ‘Athlete of the Week’ Honors by Florida Orthopaedic Institute

Tampa, FL – Feb. 26, 2019 – Florida Orthopaedic Institute (FOI) is excited to announce Meghan Gramling and Jason Szwejkowski from Plant High School as the ‘Athletes of the Week’ for the week ending February 22, 2019.

Pam Gassler, Girls’ Varsity Tennis Coach, nominated Gramling to be an Athlete of the Week for her commitment and selflessness towards her teammates.

“Meghan has started a program that allows all of the girls to communicate and encourages camaraderie,” Gassler said. “During the season, she organized dinners for the team and included entertaining ‘Get to Know You’ games. Meghan has maintained a high GPA while participating in Tennis as well as other extracurricular activities. She has never earned less than an A.”

Amongst all the obstacles that face her, Gramling continues to make leaps and bounds in pursuit of her goals.

“In an effort to be placed on the Varsity Tennis team at Plant and continue to be a leader,” Gramling said. “I continue to work on my tennis skills in the off season and work with my coach on my co-captain leadership responsibilities. These include coordination of events and communications with my team. Academically, I have completed eight advanced placement classes and am currently taking five to stay competitive. I am also president of the National Honor Society and serve in other leadership roles.”

Szwejkowski was nominated by the Wrestling Head Coach, Jeremy Carter, for his relentless effort and passion for improvement of not only himself, but of those around him.

“Jason, a junior, has worked every day all year round since joining the wrestling team his freshman year,” said Carter. “Jason is always positive, punctual and pushes himself past his limits daily. He is always willing to teach a younger student athlete as well. He is constantly attacking his goals, crushing them and making new ones. During a team tournament at East Bay, he won seven out of eight matches. He is an all-around great kid and a complete example of a team player.”

Szwejkowski knows exactly what is required to give it his all, despite any setbacks.

“Goals involve a lot of work and discipline, especially in the off season,” Szwejkowski said. “I feel I have put in a good amount. Of course, I could always do more and I strive to do so. I know I will train harder in the off season to maintain my strength and stamina. During the season, I have to build from each match, win or lose, by knowing my strengths and weaknesses. It is one match at a time until March when I hope to still be wrestling at States.”

Gramling and Szwejkowski both boast throwing yourself in, getting involved and listening as keys to future success.

“Push yourself academically and get involved in sports, volunteer activities and clubs,” Gramling said. “Do not be afraid of leadership positions and speaking publicly.”

Szwejkowski finished, “Listen to people: your coaches, teachers and parents. They all have good advice that can help on the mats or in life. Listening is hard, but it is worth it.”

Florida Orthopaedic Institute’s Athlete of the Week campaign is designed to focus on student-athletes, recognizing them for their hard work and dedication both on and off the field. The Athlete of the Week award can be earned by displaying one of the following characteristics:

Team Player: Athletes who are nominated for excellence in team play are chosen by a coach who feels the athlete does his or her best to put direction into action, makes a significant contribution to the team and continuously works to improve his or her skills, attitude and training.

Leadership: Athletes who earn the award in recognition of excellent leadership must exemplify strong relationship building skills, show excellent initiative and serve as role models for his or her peers.

To view last week’s award winners, please follow this link.

Florida Orthopaedic Institute

Founded in 1989, Florida Orthopaedic Institute is Florida’s largest orthopedic group and provides expertise and treatment of orthopedic-related injuries and conditions, including adult reconstruction and arthritis, chiropractic services, foot and ankle, general orthopedics, hand and wrist, interventional spine, musculoskeletal oncology, orthopedic trauma, physical medicine and rehabilitation, physical and occupational therapy, sports medicine, shoulder and elbow, spine and chiropractic services, among others. The organization treats patients throughout its surgery centers in North Tampa and Citrus Park, two orthopaedic urgent care centers in South Tampa and Brandon, and 9 office locations in Bloomingdale, Brandon, Citrus Park, North Tampa, Northdale, Palm Harbor, South Tampa, Sun City Center and Wesley Chapel. For more information, please visit: FloridaOrtho.com and ‘like’ us on Facebook: facebook.com/Florida.Orthopaedic.Institute.

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Bloomingdale Athletes Awarded ‘Athlete of the Week’ Honors by Florida Orthopaedic Institute

By | Athlete of the Week

Patch

February 8, 2019
BY: Florida Orthopaedic Institute

Bloomingdale Athletes Awarded ‘Athlete of the Week’ Honors by Florida Orthopaedic Institute

Tampa, FL – Feb. 8, 2019 – Florida Orthopaedic Institute (FOI) is pleased to announce Josh Harbord and Elise Vera from Bloomingdale High School as the ‘Athletes of the Week’ for the week ending February 8, 2019.

Harbord was chosen by the Swimming and Diving Coach, Eva Applebee, for exemplifying leadership and showing support to his teammates.

“Josh has been an incredible leader on our team,” Applebee said. “Josh worked hard not only at improving his skills, but he also supported his teammates throughout his swimming career by encouraging them, attending meets of fellow swimmers, working with them on their skills, listening to them and always offering positive feedback so that they, and the team, could succeed.”

Surrounded by a group of dependable athletes, Harbord finds fulfillment in the compassion and strength of his team.

“I joined the Bloomingdale swim team as a sophomore in 2016,” Harbord said. “I was introduced to a group of accepting and caring people who would become friends throughout high school. I have loved the amazing teamwork as well as the opportunities to grow physically and mentally. It has brought me much joy to encourage others and to be encouraged.”

Vera was nominated by the Girls’ Soccer Coach, Heather Iverson, for being proactive on the field and putting her best foot forward to help her team.

“Elise is leading our team from the center midfield position,” said Iverson. “Her work rate is unmatched. She marks the opposing team’s best player, starts the offense and is scoring timely goals. Most recently, she scored two big goals against King High School to put us in first place of the district.”

Vera, a new asset to Bloomingdale, is planning on success as she moves towards her future aspirations.

“I am motivated by my soccer teammates and coach because of all the training we put in during the week in preparation for games,” Vera said. “I have been playing soccer since I was five years old and this year I decided to try out for the Bloomingdale Lady Bulls Soccer Team. I am devoted to helping the team reach success throughout the season. After high school, my plan is to go to a division 1 college with a strong academic program and pursue soccer further.”

Vera and Harbord both advocate for staying true to oneself and not letting anything get in the way of hard work.

“Do not care what others think and focus on what you want to accomplish,” Vera said. “Always try to stay positive no matter the situation.”

Harbord continued, “Do your best. Once you’ve done that, lighten up. Don’t be too hard on yourself. Be happy with your best effort.”

Florida Orthopaedic Institute’s Athlete of the Week campaign is designed to focus on student-athletes, recognizing them for their hard work and dedication both on and off the field. The Athlete of the Week award can be earned by displaying one of the following characteristics:

Team Player: Athletes who are nominated for excellence in team play are chosen by a coach who feels the athlete does his or her best to put direction into action, makes a significant contribution to the team and continuously works to improve his or her skills, attitude and training.

Leadership: Athletes who earn the award in recognition of excellent leadership must exemplify strong relationship building skills, show excellent initiative and serve as role models for his or her peers.

To view last week’s award winners, please follow this link.

Florida Orthopaedic Institute

Founded in 1989, Florida Orthopaedic Institute is Florida’s largest orthopedic group and provides expertise and treatment of orthopedic-related injuries and conditions, including adult reconstruction and arthritis, chiropractic services, foot and ankle, general orthopedics, hand and wrist, interventional spine, musculoskeletal oncology, orthopedic trauma, physical medicine and rehabilitation, physical and occupational therapy, sports medicine, shoulder and elbow, spine and chiropractic services, among others. The organization treats patients throughout its surgery centers in North Tampa and Citrus Park, two orthopaedic urgent care centers in South Tampa and Brandon, and 10 office locations in Bloomingdale, Brandon, Citrus Park, North Tampa, Northdale, Palm Harbor, South Tampa, Sun City Center and Wesley Chapel. For more information, please visit: FloridaOrtho.com and ‘like’ us on Facebook: facebook.com/Florida.Orthopaedic.Institute.

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Treat Your Patients Like Valued Guests, Or Else

By | News

By Lisa D. Ellis

The last time you went on vacation, you probably enjoyed five-star treatment from
the staff at the hotels and restaurants you visited. But while customer service is
paramount when it comes to dining and accommodations, most health care systems
don’t think to treat their patients like valued guests.

The High Cost of Not Making Patients Feel Valued

The danger is that if you’re not following the hospitality industry’s example, you
may be leaving patients feeling disappointed in their overall experiences. This can
be costly — especially if your dissatisfied patients then go online and give your
physicians or service lines bad ratings, according to Kim Mott, marketing and
customer service manager for Florida Orthopaedic Institute.

With most patients today shopping for health care online and comparing physicians
and organizations, it’s more important than ever to make sure physicians and
health care administrators are listening to what people are requesting, and respond
accordingly, Mott stresses.

Sharing Florida Orthopaedic Institute’s Experiences

Mott and her colleague Donna Bossuyt, director of marketing and customer service
for the Florida Orthopaedic Institute, recently shared their experiences at the 2018
annual conference held by the Society for Healthcare Strategy and Market
Development (SHSMD).

Mott points out that that the institute’s journey in this area began a few years ago,
when its leadership recognized that while the organization already had a stellar

reputation for providing world-class care, its patient reviews were not living up to
its high quality of care.

Part of the problem was that the organization had grown a great deal in recent
years, expanding from just a dozen orthopaedists working in one office and one
hospital to now including more than 40 physicians, 25 mid-level providers, 15
fellows, and more than 600 professional staff members working in 10 offices, two
surgery centers, two orthopaedic urgent cares, and 19 regional hospitals. Such
growth made managing the patient experience a much more complicated process.

The Need to Be Patient Centric

Another problem was with that the expanded organization was focusing on the
physicians and their needs instead of putting the patients first.

“When we look to the hospitality field, it’s clear that we can’t be physician-centric,
but rather, we must be patient-centric to be successful,” Mott stresses

In practical terms, this meant that, with the support of the c-suite, she and Bossuyt
needed to help physicians reframe their service delivery to operate with the attitude
of a high-end hotel that wants to please the people it serves.

“I ask our physicians to think about staying at the Marriott or Ritz Carlton. How can
we compare our interactions to that?” she asks.

Responding to Patient Feedback

The real key to success, though, was finding the best mechanism to capture online
feedback from patients on what works well — and what needs to change. Rather
than trying to follow all of the websites where patients can rate the organization,
Mott now uses a tool from Binary Fountain.

“This allows us to put all of our listings into one dashboard. When a patient posts a
new review, I get an email that shows where it’s posted, who wrote it, and when,
so I can respond right away,” Mott says. Currently she gets between 10 and 25
reviews a week, with 10 percent or less containing negative feedback. Patients can
share their stories on Florida Orthopaedic Institute’s website or other review sites.

Providing Concrete Feedback for Physicians

Having a way to organize reviews also provides a great way to show physicians
what people think of their service and where they are unhappy. This has been an
important motivator to help the medical staff really focus on the patient experience.

“When we receive a complaint, I can show physicians this is the perception they are
giving to patients,” she explains. “We never accuse physicians of anything when we
get a bad review but ask to hear their side of the story and use this as a catalyst to
talk about what patients want. This helps to remind everyone that we are trying to
provide a better customer experience,” she adds.

Strengthening Personal Interactions

For many physicians, personal interactions are not something they learned in
medical school, so this can require taking a fresh approach to patient care. “I meet
with the entire medical team, not just the doctor, and educate them that
prospective patients are shopping online for health care services, using websites
like Google, Healthgrades, and RateMD. If a patient sees a bad review, this can
deter the patient from coming to our practice. We have to actively play a role in
asking all of our patients to share their stories online. These group conversations
also provide us with coachable moments for the teams,” she says.

When necessary, Mott also shadows physicians who have gotten bad reviews or
complaints to see any missed opportunities during patient exams for making a
deeper connection.

For example, she recently shadowed one physician who consistently received
patient complaints and found that he showed up late for his appointments, did not
introduce his team to the patients and their families, didn’t express empathy, and
showed his frustration with the computer system.

While the doctor initially seemed reluctant to change his ways, ultimately the
feedback was very helpful to him. Several months later, Mott shadowed him again
and she saw he had incorporated some of the suggestions and showed real
improvement in his style. He also was no longer getting bad reviews from patients.

Feedback Can Help Doctors Do Their Job Better

While no one likes to hear criticism, at the end of the day, doctors who get
feedback on how to improve patient relations are able to express more compassion
to patients.

“They got into the medical profession because they cared,” Mott points out.
Therefore, being able to put this caring into their daily practice ultimately helps
them do their job better and have a deeper impact. Mott says she tries to stress
this concept, so physicians can see the bigger picture.

While they have not formally tracked the results of their efforts to elevate patient
service, Mott says that the good reviews and ratings are paying off in improving the
institute’s online profile.

What You Can Do

For organizations looking to step up their patient satisfaction in healthcare, Mott
offers these three tips to guide their efforts:

  1. Use a tool to streamline your patient reviews in a way that makes it easy to
    track them and to respond to the reviewer in real time. She responds to both
    positive and negative reviews right away, so people feel that their voice is being
    heard and they matter.
  2. Share tangible feedback with physicians and their teams in an organized
    fashion, such as through team huddles, where everyone can come up with an
    orchestrated way to integrate the information into their daily operations. Often
    breaking down the criticism into several concrete bullet points can make it
    easier to digest.
  3. Be sure to follow up with physicians to see how any changes they have put into
    practice are working. Customer satisfaction should be the focus of an ongoing
    conversation that an organization has with its staff. Remember that people’s
    needs and desires change over time, so this should always be a work in
    progress.

Lisa D. Ellis is a contributing writer for Strategic Health Care Marketing. She is a journalist
and content development specialist who helps hospitals and other health care providers and
organizations shape strategic messages and communicate them to their target audiences.
You can reach her at lisa.ellis@strategicHCmarketing.com.

patient satisfaction in healthcare - Kim Mott

“When we receive a complaint, I can show physicians this is the perception they are
giving to patients,”

Kim Mott, marketing and customer service manager for Florida Orthopaedic Institute

Sickles High School Athletes Awarded ‘Athlete of the Week’ Honors

By | Athlete of the Week

Patch

January 29, 2019
BY: Florida Orthopaedic Institute

Sickles High School Athletes Awarded ‘Athlete of the Week’ Honors

Tampa, Fl. – Jan. 29, 2019 – Florida Orthopaedic Institute (FOI) is proud to announce Sybil Pun and Jed Durda from Sickles High School as the ‘Athletes of the Week’ for the week ending February 1, 2019.

Pun was chosen by the Girls’ Soccer head coach, George Arroyo, for her passion and guidance, noting that her influence leaves a last impression on those around her.

“Sybil’s positive influence, work ethic and love for the game has made her the player and student that she is today,” Arroyo said. “I believe that Sybil will be an asset to any college she attends. I also know that she will make an impact in college, but above all, her influence will bring a tremendous amount of joy to anyone she meets. She is a team leader by example and not by words. She is very hard on herself, but gentle in the way she speaks to her teammates, coaches, parents and anyone she comes in contact with.”

Pun has found that practice, does in fact, make perfect and that perseverance is the key to her success.

“I have already started reaching for my goals,” Pun said. “By practicing every day, doing the same moves over and over and asking my coach to teach me new techniques, I’ve begun my training into being someone my team can depend on to take them all the way.”

Golf head coach, Joey DiPompo, selected James, aka Jed, Durda to be an athlete of the week due to his character and commitment to others.

“Jed shows tremendous leadership not only on the golf course, but in the classroom,” said DiPompo. “He excels in academics, extracurricular activities and also balances working a job and volunteering on a weekly basis. Jed leads by example and really takes in underclassmen and shows them the right way to do things. He is one of the best players I have coached, both on the golf course and academically.”

Planning ahead and having role models to learn from are two methods that Durda uses to accomplish his goals.

“I was motivated to work hard at golf and better my scores by envisioning the feeling of winning,” Durda said. “I am also fascinated by the best athletes and golfers in the world and want to reach their level one day. As for academics, I have always been good in the classroom and just want to continue my previous successes and further develop my efficient study habits.”

Durda and Pun both believe in taking an active part in setting yourself up for success and becoming someone that can be depended upon in the face of certain struggles.

“The most important thing I have learned is that perseverance is the most important trait a person can have,” Durda said. “Never giving up shows one’s commitment and only builds confidence to keep going.”

Pun followed, “Be the hardest worker out there. When you work hard and show the coach that you really want it, you become someone the coach can depend on which helps secure your future.”

Florida Orthopaedic Institute’s Athlete of the Week campaign is designed to focus on student-athletes, recognizing them for their hard work and dedication both on and off the field. The Athlete of the Week award can be earned by displaying one of the following characteristics:

Team Player: Athletes who are nominated for excellence in team play are chosen by a coach who feels the athlete does his or her best to put direction into action, makes a significant contribution to the team and continuously works to improve his or her skills, attitude and training.

Leadership: Athletes who earn the award in recognition of excellent leadership must exemplify strong relationship building skills, show excellent initiative and serve as role models for his or her peers.

To view last week’s award winners, please follow this link.

Florida Orthopaedic Institute

Founded in 1989, Florida Orthopaedic Institute is Florida’s largest orthopedic group and provides expertise and treatment of orthopedic-related injuries and conditions, including adult reconstruction and arthritis, chiropractic services, foot and ankle, general orthopedics, hand and wrist, interventional spine, musculoskeletal oncology, orthopedic trauma, physical medicine and rehabilitation, physical and occupational therapy, sports medicine, shoulder and elbow, spine and chiropractic services, among others. The organization treats patients throughout its surgery centers in North Tampa and Citrus Park, two orthopaedic urgent care centers in South Tampa and Brandon, and 10 office locations in Bloomingdale, Brandon, Brooksville, Citrus Park, North Tampa, Northdale, Palm Harbor, South Tampa, Sun City Center and Wesley Chapel. For more information, please visit: FloridaOrtho.com and ‘like’ us on Facebook: facebook.com/Florida.Orthopaedic.Institute.

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Tampa Bay Orthopaedic Patients Will Have Simple Quick-Access To Book appointments

By | News

FOR IMMEDIATE RELEASE:

Media Contact
Donna Bossuyt
813-480-4591
dbossuyt@floridaortho.com

Tampa Bay Orthopaedic Patients Will Have Simple Quick-Access To Book appointments

Leading Florida Orthopaedic Practice Will Utilize DocASAP Online Scheduling Across Digital Channels for Enhanced Patient Access

Tampa, Fl. – Jan. 29, 2019 – Florida Orthopaedic Institute (FOI) announced today that it is partnering with DocASAP to enhance patient access. Florida Orthopaedic Institute has selected DocASAP to provide its leading online scheduling solution for all of the practice’s physicians.

As the first orthopedic practice in the Tampa Bay area to onboard DocASAP, Florida Orthopaedic Institute is spearheading a new standard in patient access for orthopedic practices across the state of Florida. With DocASAP, patients can seamlessly access physician and physician assistant’s schedules and book appointments from their mobile device, tablet or desktop on a 24/7 basis.

What sets this partnership apart from other online scheduling implementations is the breadth of access channels available. Patients can access these features through Florida Orthopaedic Institute’s website. Additionally, patients will have options to book appointments with FOI physicians through Google My Business, Facebook, Twitter and Instagram.

“We are devoted to providing the highest level of care and access for our patients. Offering round-the-clock access in almost every sub-specialty is part of that commitment,” said Dr. Roy Sanders, MD, president of Florida Orthopaedic Institute. “As we continue to grow, it is clear we need a tool that will help us meet patients where they are and also ensure that our patients are matched with a provider that meets their clinical needs and availability. DocASAP’s capabilities help us connect with new patients and strengthen relationships with current patients.”

Florida Orthopaedic Institute

Founded in 1989, Florida Orthopaedic Institute is Florida’s largest orthopedic group and provides expertise and treatment of orthopedic-related injuries and conditions, including adult reconstruction and arthritis, chiropractic services, foot and ankle, general orthopedics, hand and wrist, interventional spine, musculoskeletal oncology, orthopedic trauma, physical medicine and rehabilitation, physical and occupational therapy, sports medicine, shoulder and elbow, spine and chiropractic services, among others. The organization treats patients throughout its surgery centers in North Tampa and Citrus Park, two orthopaedic urgent care centers in South Tampa and Brandon, and 9 office locations in Bloomingdale, Brandon, Citrus Park, North Tampa, Northdale, Palm Harbor, South Tampa, Sun City Center and Wesley Chapel. For more information, please visit: FloridaOrtho.com and ‘like’ us on Facebook: facebook.com/Florida.Orthopaedic.Institute.

About DocASAP

DocASAP is working to close gaps in healthcare access, improve the patient experience and boost provider performance through technology. Our intelligent patient-provider matching and online appointment scheduling solution connects patients with the right healthcare providers to improve population and community health. Our robust analytics and data insights help healthcare providers improve staff utilization and service offerings, all while improving patient experience. Some of the most well-known healthcare providers rely on DocASAP every day to extend their brand to the patients that need them most. To learn more, visit our website and blog.

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