Learn more about
Locations
Lakeland
Suite 101/102
Lakeland, FL 33812
(863) 799-7868 (therapy)
About Dr. Ricketts
Dr. Ricketts is a board-eligible orthopedic surgeon. She completed her orthopedic trauma fellowship at Tampa General Hospital/Florida Orthopaedic Institute under Roy Sanders, MD, one of the nation’s top fellowships in orthopedic trauma since 1987. She completed her residency in orthopedic surgery at Geisinger Medical Center in Pennsylvania. She received her medical degree from the University of Utah School of Medicine, while serving as Student Body President. She played for the Division I American University Women’s Volleyball team and was nominated as team captain her junior and senior years. She received her undergraduate degree at American University in Washington, DC where she was summa cum laude and valedictorian.
Dr. Ricketts cares for traumatic injuries of the upper and lower extremities, including acute and chronic trauma, post-traumatic complications, nonunion, malunion, and infection. She also treats chronic conditions including hip and knee arthritis with both conservative measures and joint replacement surgery.
Dr. Ricketts takes pride in caring for her patients regardless of background, age, gender, or physical capabilities. She helps patients return to their activities, work, and families through her surgical skill, counseling, and compassion. She is passionate about orthopedics because of the team-based approach and enjoys working with the great team at FOI.
In her spare time, Dr. Ricketts enjoys spending time with her family. She lives in Lakeland and loves being on or near water whenever possible.
Credentials
Fellowship: Orthopedic Trauma; Tampa General Hospital/Florida Orthopaedic Institute
Residency: Orthopedic Surgery; Geisinger Medical Center
Medical Degree: University of Utah School of Medicine
Undergraduate: American University in Washington
I am passionate about helping patients return to their activities, work, and families after surgery. I meet patients on some of their worst days and love using a team-based approach to help them return to their best days!
Just for fun

Patient reviews

Patient Submitted Review
Mar-2025
I was in and out real quick in fact I miss my appointment that day and they took me in the afternoon anyway I called and said I thought it was at 2:00 and here was at 10:00 and they said can you come in at 2:00 and I said yes they let me come in they were all very professional very polite gave me all the information I needed to help me get better what else can you say if you need a new hip
Patient Submitted Review
Mar-2025
I enjoy Dr RICKETTS she's very pleasant listen to you looks at you,treats you like a human not just a number. I would definitely send recommend anyone to go see Dr RICKETTS you will get the service you pay for that you expect for your health needs. Your mind will be at ease. I had leg surgery rod removed it went great 👍 👌 had no issues. I give TEN OUT OF TEN STARS NOT FIVE..
Patient Submitted Review
Mar-2025
(Translated by Google) Excellent care from the staff, especially Dr. Ricketts. I 100 percent recommend visiting this clinic for treatment of orthopedic problems. (Original) Muy buena atención de partedel personal en especial de la Doctora Ricketts. Recomiendo al 100 porciento que visiten esta clínica para tratar los problemas ortopedicos
Patient Submitted Review
Mar-2025
Awesome experience, everyone was very friendly. And Dr Ricketts did an amazing job. She listened to everything I said and not even once did she look down on me. Would definitely recommend her to anyone.
Patient Submitted Review
Mar-2025
Dr Cassandra rickett MD performance surgery on my leg by putting a rod in it every visit was kind of curious made me feel very welcome very professional and really let me see that they really cared about their patients
rater8 Verified Patient
Mar-2025
Cassandra ricketts has been won the best surgeons I have ever had the pleasure of being cared for to the very sweet and honest and reliable surgeon and really takes the patience into consideration when she talks to them and she examines them I would recommend her to anybody and everybody for that 110% perfect
Patient Submitted Review
Feb-2025
I've never been to a doctor's office and moved so quickly everybody was so efficient I was in and out in no time they took very good care of me they're very concerned about my health and well-being I'd like to thank them. Definitely will be telling all my friends about this office
Patient Submitted Review
Feb-2025
She does a great job with my surgery and with the follow-up. Being a person with a disability, she really listened to my concerns about the surgery and was able to work around them. Great working with her and her team.
Patient Submitted Review
Feb-2025
Dr Ricketts is the Very BEST. She is very personable, great bedside manner, caring, understanding, compassionate, I could go on & on. I highly recommend Dr Ricketts & her wonderful staff. She is just Amazing.
Patient Submitted Review
Feb-2025
Dr Ricketts I would refer her to any and everyone that is in need of assistance. She is so knowledgeable and helpful. It is very hard today to find doctors that will listen to you and give positive feedback.
rater8 Verified Patient
Dec-2024
ThankUSoVeryMuchDrForThe HelpAndConcernForMyHealth! SoFarNoPainInMyKneesAndI PrayToJehovahGodThruHisBelovef SonJesusChristThatThePainNever ComesBackBecauseIWasReallySuffer- ingIntenselyForManyYrs!UDeserve10 Big🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🙏🎉 "ThankUSoVeryMuch!"🙏🥰🦋🥰🙏
Patient Submitted Review
Nov-2024
I had my right knee replaced 4 months ago and in Dec will have my left knee replaced… I am so happy to have this done … I needed it to happen for 10 years and I am thrilled… Thanks Dr Ricketts…I am a happy patient
Patient Submitted Review
Nov-2024
I was very pleased with Dr. Rickets. She listened to what my thoughts were and provided very good feedback for my options. I was impressed with her knowledge and the enthusiasm she expressed about what my options were for my medical condition. Thank you Dr. Ricketts.
Patient Submitted Review
Nov-2024
Dr. Ricketts is an exceptional doctor. She was smart, efficient, and thorough in treating my left foot fracture. She provided a clear and detailed plan for my recovery, making sure I felt well-informed and supported. I highly recommend her!
rater8 Verified Patient
Nov-2024
Awesome..Excellent .. Exceptional and more .She is the best Doctor hands down and I seem some doctor all over the world . She blow them out of the park. Excellent bedside manner is off the chart . She listen her patients. And don’t forget about staff .. beautiful people!! Don’t lose that customer service
Patient Submitted Review
Oct-2024
When i arrived i wasnt expecting very much to happen but it did! I got injections in both my knees!!! It really wasnt that bad at all i expected it to hurt but it didnt hurt as bad as i expected. The staff was Awsome and funny. You dont see that at most places. I highly recomend going there. Cassandra is a super great doctor, she explained everything she was gonna do before she did it. And her nurse that seen me first and got me set up she has a great personality and an awsome sence of humor i really appreciate her.
Patient Submitted Review
Aug-2024
Dr Ricketts is competent, confident, and compassionate. She understood the complicated situation that I was in as I was visiting from Pennsylvania. She navigated my ability to receive surgery going way beyond. What one would ever expect from a surgeon I wholeheartedly recommend Dr. Ricketts to anyone who is in the Lakeland area and needs any type of orthopedic surgery.
rater8 Verified Patient
Aug-2024
The office staff, As always was polite and focused on me as the patient. Dr Ricketts was her normally pleasant and engaging self. I did not feel rushed and she explained my progress and answered all of my questions. I am a snowbird and because of my experience with Dr Ricketts and the practice I have flown from Pennsylvania for all of my follow-up.
Patient Submitted Review
Aug-2024
Everyone was extremely friendly and helpful. Dr. Ricketts was her charming self. Very attentive to my issues and discussed treatments with me in a way that I could understand what the plan was going to be. She is definitely the Orthopedic Surgeon I have been looking for the last 3.5 yrs.
rater8 Verified Patient
Jul-2024
She is the best doctor I have ever been to. She treats you like family, talks to you so you truly understands what will be done and is very patient when you ask questions. Never rushes you out of the office. I am so glad that I was referred to Dr Ricketts is the best!!!
Patient Submitted Review
Jul-2024
Doctor was very helpful and thorough. I appreciate it how she squeezed me in the next day for an appointment because of my pain. My husband had a knee replacement done at the same Center and also enjoyed his experience.
rater8 Verified Patient
Jul-2024
Dr. Ricketts is honestly one of the best doctors I have ever encountered! She walked me through every step of my hip replacement. I honestly cannot imagine anyone besides Dr. Ricketts being my orthopedic doctor. She is warm, inviting, knowledgeable and most of all she genuinely cares. Thank you for all you have done for me.
Patient Submitted Review
Jun-2024
Dr Ricketts was great and so was her PA. I didn't know what to expect but as soon the the Dr. walked in with that big beautiful smile ang greeted me, I felt completely comfortable. She was gentle with her exam because she knew I was in great pain. She diagnosed the problem and is working with me. I would recommend her to anyone looking for a good orthopedic surgeon.
rater8 Verified Patient
Jun-2024
Dr Ricketts gets A++ from me for a thorough treatment plan, well explained, in a very welcoming and comfortable environment. Her doctor/patient people skills are excellent. I feel fortunate to be in her care. Thank you, Dr. Ricketts! Carolyn Baldwin
Patient Submitted Review
Jun-2024
I saw Dr Collins and Dr Ricketts for hand and foot fractures respectively following an auto accident. I'm a semi retired nurse of 29 years, these Drs are amongst the best I've encountered, to be sure. Straight forward, and open to questions, they...we came to the best course of treatment for my healing. Absolutely, recommend, 100%.
Patient Submitted Review
May-2024
Dr.Ricketts is very carring and a great listener. When she walks in that room with you you are the most important person to her. Very thorough when examining and treating your injury. I highly recommend her to all my family and friends. If you are looking she is super great. Thumbs up.
Patient Submitted Review
May-2024
I'm looking forward to working with Dr. Ricketts. She's very easy to talk to, she listens and explains everything. She answered all my questions and she had suggestions for me moving forward with my care. I absolutely recommend her to anyone.
Patient Submitted Review
May-2024
The staff was very pleasant and Dr. Ricketts was so helpful. She took her time while trying to assess my complaint/pain. I felt assured that her diagnosis and treatment were spot on. I would recommend her 100% and the staff. The office is bright and clean. Very nice visit!
Patient Submitted Review
May-2024
Dr. Ricketts has excellent communication skills. As parents of a teenage athlete, she walked us through the injury and the MRI. She made us feel very comfortable in a stressful situation. Highly recommend her and Florida Orthopedic.
rater8 Verified Patient
May-2024
Dr. Ricketts has excellent communication skills. As parents of a teenage athlete she walked us through the injury and the MRI and made us feel very comfortable. Highly recommend her and Florida Orthopedic.
Patient Submitted Review
Apr-2024
Check in was quick. Front desk rep was very nice, polite, and helpful.. The Xray tec was patient and considerate. 1st time here. The nurse and the doctor was wonderful at explaining all the issues that were found in my reports! The provider was extremely knowledgeable and supportive in helping me make the best decision for healing treatment! I loved every about this 1st visit! I would definitely recommend this office to my family and friends
Patient Submitted Review
Apr-2024
Doctor Ricketts and her PA Paula are both amazing. As I met them at a very difficult time of need they were both very helpful and attentive. I would highly recommend her to anyone looking for a good Orthopedic surgeon. Yes, she was running behind in the office when i went for my follow up but when she got in the room with me she took the time to talk with me and listened to all my concerns. It was worth the wait to be greeted with a smile and caring attitude. While in the hospital Paula was so great to me. Even checking in on me when I wasn't on her patient schedule. In a time where it is difficult to find good healthcare these two truly stand out!!! Thanks to both of you for getting me back on my feet again!
rater8 Verified Patient
Feb-2024
My appointment with Dr. Ricketts was by far the most pleasurable professional experience I have had in many years. She was informative, articulate, precise, and thoughtful as a patient listener. The entire staff from front desk reception, xray, Dr. assistants and prosthetic devices all treated me with respect and decency. I thank you Florida Orthopedic Institue!
rater8 Verified Patient
Feb-2024
Dr. Rickett is absolutely wonderful. I can have asked for a better surgeon. She took on an emergency case when I was In a horrific car accident in Tampa she happened to be the doctor and I’ve never been happier. Thank you so much to her and her staff
Patient Submitted Review
Feb-2024
Dr. Ricketts is competent, thorough, and compassionate. She listens closely to your concerns, and comes up with an action plan to get you moving. Dr. Ricketts is upbeat, positive, and enthusiastic. The Lakeland office is new, and they get you an appointment quickly.
Patient Submitted Review
Dec-2023
Dr. Ricketts really takes her time to understand exactly what issues a patient maybe facing , before coming up with the best plan of action to help you get to the road of recovery as fast as possible.
Patient Submitted Review
Dec-2023
Compassionate, understanding, knowledgeable and fearless. I am extremely happy with Dr. Ricketts and her entire staff‼️ Everyone cares about "you"! That is uncommon these days. My new Doctor for life😎
Patient Submitted Review
Nov-2023
We live in Ocala and my adult son recently suffered a tib/fib fracture in the Lakeland area. We are familiar with the orthpaedic doctors in Ocala but knew nothing about Lakeland docs. Dr. Ricketts was hands down the best doctor he could ever have. She is very knowledgeable, she explained the surgery in words that we understood, she was patient in answering our many questions, she is kind, and just an all around beautiful person! The post op visit in her office was also awesome …. even given the severity of the injury. I need to add that her supporting staff were all equally as amazing as Dr. Ricketts. What a blessing they all are!
Patient Submitted Review
Nov-2023
Dr Ricketts bedside manner was awesome. I usually visited an FOI office in Brandon,FL but was just too far from where I lived. Glad this office opened near me. Felt like it was a one stop shop and got all my issues handled. Will come back
Patient Submitted Review
Nov-2023
Dr. Ricketts is absolutely amazing. I have a spiral fracture on my right tib/fib and she was able to get me all fixed up. This was my first surgery ever and Dr. Ricketts made me feel very comfortable and confident that I was in very capable hands. When I did my two week checkup with her she took her time and answered all of my questions and not once did I feel rushed or any distrust in her explanations. Dr. Ricketts is an amazing person and an incredible surgeon, if I could give more than 5 stars, I absolutely would.
Patient Submitted Review
Nov-2023
This was my first visit with Dr. Ricketts. She was extremely personable and down-to-earth. She explained everything clearly, including treatment options. Dr. Ricketts also elicited my input regarding treatment preferences rather than dictating a particular option. I'm thrilled to finally have an FOI location in Polk County with such a quality practicioner!
Patient Submitted Review
Apr-2025
I was very impressed with the whole team. Took time to explain everything that was wrong with my hip. Pointed out things on the X-rays the way things should be .Gave me her opinion and options on corrective actions. Her and her team explained step by step how the procedure would go. Very professional and friendly. I would recommend her to anyone .