On June 28, 2016, I had a truly awesome experience at the Dale Mabry location.
It was my first time at this location and the outstanding customer service began as soon as I set inside the building. The soothing decor and waterfall walls immediately calmed me. I was greeted as soon as I walked in and asked if I needed help. I was directed to Dr. Garlick’s location.
The employees in Dr. Garlick’s reception area were professional with a bit of humor, helpful and fast. They were courteous and patience when i forgot to go take my x-ray. They made me feel like they have been knowing me for years.
Each area I was treated with respect and world class customer service. I left there with a smile on my face and a great experience in my soul. Not even the needle pain in my knee could distract from the awesome treatment.
I work for a Huge federal agency where exceptional customer service is our Number one goal, therefore, I recognize and appreciate it when I receive it.