Dr. Frankle and everyone we dealt with at FOI were incredible. Both Dr. Frankle and his PA were wonderful. They talk to you in a calm and reassuring way, discussing the problem in a way you can understand and ask questions. Dr. Frankle repeatedly encourages you to ask questions and express concerns. A true professional who still cares about his patients and their concerns. Can’t say enough good things. Would recommend anyone with a shoulder issue to go see him, especially if a replacement is in your future.