I went to Florida Orthopaedic Institute as a walk-in for Urgent Care. I had severe pain in my hand from from an injury months ago and it had made my whole right thumb swollen. I came in on a Tuesday about 8am and there was no one in the Urgent Care Unit. The service I received from the assistant at the counter was exceptional! I completed my initial paperwork within 10 minutes. Nothing too complicated or annoying. They got me to x-rays fairly quickly. Right after I was taken to my room where I met the nurse and answered a few questions and then saw the provider. Amanda Porter did a great job of listening to me and explaining to me what was going on with my hand as well as clarifying my options. My nurse even held my hand as I received my uncomfortable treatment! I was prepared to wait hours but everything went so smoothly! Everyone who assisted me from the time I walked in to seeing the provider was very polite and genuinely seemed to care about their job. The facility was comfortable and inviting. I was in and out within the hour! I was very pleased with my whole experience here!