Appointment was quick, online sign-in, check in was fast, all the staff I was involved with were friendly, efficient and professional. I can’t say enough about Dr. Baker’s proficiency. My shoulder was much worse than I thought. When the procedure started, Dr. Baker spent the time needed to do all the extra repair work and ten days after the surgery, I’m recovering very nicely. Had a small scare when a massive bruise showed on day seven, called his assistant, timely response from her assured me that this is normal. Sure enough, three days later and it’s mostly dissipated. Thank you all!