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Dr. Zaffer was very professional. Two very important factors about Dr. Zaffer were that he was on time and during my procedure, he was very thorough with explaining exactly what he was doing and what I would be experiencing in a way I could easily comprehend. Was very impressed with both the office and especially the doctor. Thank you, Florida Orthopaedic Institute, for all the professionals you hire, not just the doctors, but also the office staff, etc.